Our website respects your privacy and strives to protect your personal data. This privacy policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you will be used as specified in this privacy policy. We collect information only when necessary or if it is directly relevant to our transactions with you.

We retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous during your visit and is not disclosed unless you have a personal account on the site that you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you want to place an order for a product from our website.

We collect, store, and process the necessary data to track your purchase and secure any potential claims that may arise later, and to provide you with the services we offer. Personal information collected may include, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card information.

We use the information you provide to process your orders and provide the services and information displayed on our site as you request. Additionally, we use the information to manage your account with us, verify financial transactions you make online, monitor data downloads from the site, identify site visitors, and develop and customize site pages and content for users. We conduct demographic research and send useful or requested information to users, such as product and service details, unless you object to being contacted for such purposes. Communication is usually via email to provide you with information about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, you can opt out at any time.

We may provide your name and address to a third party for the purpose of delivering your order (e.g., delivery personnel or supplier).

We may store details related to your current order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account, you can view your ordered or pending purchases and manage your address details. You must handle your personal data confidentially when accessing your account and not share it with unauthorized third parties. We are not responsible for any misuse of passwords unless such misuse results from our error.

Other Uses of Your Personal Information:

We may use your personal data in surveys and marketing research, based on your consent, for statistical purposes while ensuring complete confidentiality. You can withdraw at any time. We do not send survey answers to any third party. Your email address is only disclosed if you choose to participate in contests. Survey responses are stored separately from your email.

We may send information about us, our website(s), products, sales, promotions, newsletters, or other related content from our group or partners. If you do not wish to receive this information (or parts of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending it within seven business days (excluding weekends and public holidays) after receiving your notification. We may contact you for clarification if needed.

We may use some data anonymously on the site for other purposes, including verifying user locations, tracking visits to the site or email links if subscribed, and providing anonymized data to third parties such as publishers. These data cannot identify you personally (since they are anonymized).

Competitions

For any competitions, we use the data to notify winners and announce our offers. More details about competition terms are available for each specific contest.

Third Parties and Website Links

We may transfer your information to other companies within our group or to our agents and contractors to assist with transactions as per this privacy policy. For example, we may use third parties to help deliver products, process payments, perform statistics, marketing research, or assist customer service. We may share information with third parties to prevent fraud and reduce credit risks. If our company or part of it is sold, we may transfer our databases including your personal information. Apart from what is stated in this policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law. The website may contain third-party advertisements or links to other sites. We are not responsible for the privacy policies or content of other websites or for third parties we share data with in accordance with this privacy policy.

2 – Cookies

Accepting cookies is not a requirement to visit the website. However, features such as the “shopping cart” and placing an order require cookies to be enabled. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages. Your browser stores these on your hard drive. Cookies can detect your IP address and save you time during visits. We use cookies to enhance your browsing experience (e.g., remembering your identity when editing your cart without re-entering your email) and not for other purposes such as targeted marketing.

You can configure your browser to refuse cookies, but this may limit your use of the website. We assure you that our use of cookies does not contain any personal or sensitive information, is virus-free, and we use Google Analytics to analyze website usage. Google Analytics uses cookies placed on your computer to collect information such as your IP address and sends it to Google servers in the U.S., where it is stored. Google uses this data to evaluate site use, prepare reports for site operators, and provide related services. Google may share this data with third parties if required by law or if third parties process the data on Google's behalf. Google does not associate your IP address with other data held by Google. You can refuse cookies by changing your browser settings but note that this may prevent you from using the website fully. By using this site, you agree to Google's use of your data as described.

3 – Security

We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When collecting data through the site, your personal information is stored in a secure database on a protected server. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption such as Secure Socket Layer (SSL). It is difficult for any hacker to decrypt your information, but we cannot guarantee 100% protection. We strongly advise not to send full credit or debit card details to us electronically without encryption. We implement physical, electronic, and procedural safeguards for collecting, storing, and disclosing your information. Our security procedures sometimes require you to verify your identity before disclosing your personal information. You are responsible for protecting your password and computer from unauthorized use.

4 – Customer Rights

If you have concerns about your data, you have the right to request access to personal data we hold about you or that you have previously transferred to us. You have the right to request correction of any errors in your personal data free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.